customer care google trusted stores knitting brand knitting company knitting shop knitting store skeino skeino customer support Uncategorized


SKEINO Google Trusted Stores

SKEINO, LLC which offers high-quality handpainted knitting yarns and kits, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting the website, shoppers will see a Google Trusted Store badge and can click on it for more information.

“We are extremley happy to be a part of Google’s Trusted Stores program. It helps us to connect  with our customers even better. The badge also gives us the opportunity to show that we go the extra mile when it comes to customer care.” Matt Lehmann Co-founder and CMO

As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.


Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like SKEINO attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.

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